Close enewsletter form

Register for Our Enewsletter

Sign up for the Ranku free quarterly enewsletter to receive updates and higher education industry news.

  • This field is for validation purposes and should be left unchanged.

Ranku: How It Works Analytics Dashboard

Comprehensive, Real-Time Data in an Easy-to-Digest Format

Wiley Education Services’ Ranku platform collects data on the behavior and preferences of visitors as they explore the Degree Marketplace. It presents this data in an easy-to-understand format that you view on the Analytics Dashboard. The concept of the dashboard is similar to Google Analytics, but designed to be specific to the field of higher education. Here you can find out:

  • What pages users have visited
  • What programs users searched for
  • Which programs are most popular overall and in specific fields
  • How many users filled out a form to request more information

For visitors who do complete an information request, even more data is available, including:

  • Educational background
  • Average age
  • Gender
  • Geographic location
  • What type of information they are looking for (e.g., admissions requirements, tuition, etc.)

Collecting and reporting on this data allows you to:

  • Gain insights into the needs and preferences of prospective students
  • Identify opportunities for new program offerings or potential new student markets
  • See where changes in your marketing strategy or messaging are needed

Visual Representation of Your Data

There is no need to comb through confusing spreadsheets–the data is represented in a dynamic graphic format of tables, charts, and graphs that are easy to read even for those without a background or experience in analytics. You can view some data in different ways: for example, to see where prospective students are located, you can either view a graph or a map.

You can choose different date ranges to view user data over time. For instance, you can look at data for a specific program over a six-month period, or data on all of your programs over a year. Wiley can also send a monthly report customized to your needs.

You can also click on or hover over graphics to drill down and see more specific data.

Use Insights to Make Better Decisions

This ongoing data collection can provide insights that can guide your strategic planning regarding program offerings. For example,

  • You may notice a demand for an online version of a campus program, or vice versa.
  • Visitors may be seeking additional information on certain programs, suggesting you should update your content to include it.
  • Demographic data can suggest new or revised messaging to speak to certain audiences.
  • For university systems, popular programs at one institution may point to the possibility of offering similar programs at other system institutions to provide potential students with more options.

An Example of How Data Drives Decisions

Let’s say you are looking at the data on users who have requested information on your bachelor’s degree programs. Because the Analytics Dashboard tracks the educational background of these users, you will be able to see that the vast majority of them have either an associate’s degree or some college credits. This means these users already have a significant number of undergraduate credits, suggesting that your institution should consider accepting transfer credits to attract more students to these programs or offer more “bachelor completer” programs for this market.

Start Collecting Data Immediately

Once your Degree Marketplace is live, the platform will immediately start collecting data on your web traffic. As time goes on and more data is collected, more data points will be added, which will provide you with even more information and insights.

Frequently Asked Questions

Q: Will we have to dig through lots of reports and pages?


No. The Analytics Dashboard presents the data in a streamlined and easy-to-digest graphic format with tables, charts, and maps. It’s intuitive enough for users with no experience in data analysis to read and understand.

Q: How do I find a specific piece of data, such as how many prospective students from a particular area are looking at the Degree Marketplace?


You can ‘drill down’ into the data by clicking on some of the graphics. For instance, on the map showing you the geographical location of visitors, you can zoom in and click on the specific areas to see a specific number of visitors and page views from that location.

Q: How does this data benefit us?


The data on the Analytics Dashboard can show you which fields are most popular with prospective students, suggesting that you can add more programs in that field or grow the ones you have. Or it can point to potential problems that need your attention. For example, if you find that you are attracting a lot of unqualified applicants, you may need to revise your content to emphasize certain admissions requirements.

Q: How often does the Analytics Dashboard provide data reports?


You can choose the timeline for which data you want to view, whether that’s over the previous week, previous 30 days, or a very specific amount or period of time, such as right after you uploaded more information about a program or added a program. The dashboard is always collecting data—you get to choose which period of time you want to view. Ranku can also send you monthly reports if you prefer.

Q: Can all of the approved users for the Editing Suite also view the Analytics Dashboard?


Yes— Appoved Editing Suite users will also have access to the Analytics Dashboard which allows them to gather insights to make informed decisions.

Learn more about the other components of the Ranku platform:

  • See how using Ranku can elevate your online presence and provide insights into prospective students. Complete the form or call us at 630-366-2900.
  • This field is for validation purposes and should be left unchanged.